Sunday, May 31, 2009

You can lead a teacher to their computer.....

....but you can't make them use it. That is stretching the use of paraphrasing to the point of being painful, I know, but it gets to the heart of very insightful comment one of you left me after my last post. I waxed on poetically about the need for technology, the benefits, looking to the future, and seeing to the needs of the new generation of students. It was quite a display of chest thumping, I admit, and I was feeling quite good about it until one of you asked the simple question: If you bring in all of these tech wonders and the teachers - particularly the veteran teachers who have spent the majority of their careers using "traditional" teaching tools - don't want to use them, are intimidated by them, hate them, and/or simply refuse to use them, what then? How do you get quality teachers who have always done a good job to use new tools if they see no need?
Oh great. That's all I need when I'm on my soapbox ranting - a really good question!
Way to rain on my parade!
In truth, it was a question I had thought of before and the "tech guy" faced personally in my school. I can't say I have won all of the battles or even totally won any single battle but the success I have had winning teachers over to the benefits of technology came when I approached the situation in both an over all general "win their hearts and minds" sort of way and in specific ways particular to exactly what I wanted them to buy into at that moment.
From a general perspective:
  • communicate....alot....and well in advance of anything you even think of doing. Teachers all to often are the last to know anything, even the things that are going to directly affect them. Show them the respect of keeping them in the loop.
  • solicit their opinions and seriously listen to their responses. You have to remember, their view of your intent and potential changes and yours will often be drastically different. In your mind, you are improving their classrooms, making their lives easier, providing students with exciting new tools, and generally making the world better for all of mankind. In their mind, you are just another know it all, pushing the "next big thing" in a really, really long line of "next new things" (few of which worked long term, by the way) and they are filled with anxiety and doubt. They are all too used to having to suck up those feeling and soldier on because people they have dealt with have been great at talking but not all that interested in listening. So make sure you actively solicit their opinion, really listen to it, and then reply honestly. By listening, you may be able to calm concerns that could cause future problems, which will in turn help lessen reluctance. You may also get some feedback that makes implementation smoother (note to tech guys: teachers are right sometimes too). Honest replies have several benefits. First, it helps foster open, meaningful communication. Second, it helps foster trust. Teachers may not like what you tell them but at least they'll know they can trust you.
  • Do not drop any unexpected bombs on them - surprise parties are nice. Popping an unsolicited "thank you" on someones desk is delightful. Sneaking someone a gift out of the blue is a joy. Telling a teacher you are putting a brand new technology tool tomorrow with no prior warning is a great way to get a dead bird in your mailbox (and you'd deserve it). This gets back to communication and respect. Make sure you tell teacher what is happening as soon as you can in all situations.

Winning teachers over in specific situations varies depending on the situation and the technology you are introducing but I have found several things to be universal. Let's take the example of wikis. I used one in my classroom last year, had a good reaction, and told my principal about it. She in turn asked me to brief the teachers on it and try to encourage them to try it (note: this occurred at the very end of last year and while the reaction of teachers was very good, I do not know at this point if my efforts were successful). Here are some of the things I suggest:

  • give them a thorough introduction to the topic and go slow. I provide them with links to websites and even videos that give basic explanations on the topic that they can look at and use at their own pace.
  • give them examples of your own success. I did a collaborative writing project on my wiki. Previous pen and paper writing assignments were hit and miss, with some participating and doing well, others grudgingly doing the minimum, and a few barely participating or not finishing at all. With the wiki, every student was excited because of the technology, they all jumped right in, and because I could accurately track what each and every student did, I could verify their efforts right down to the time they did their work and word for word what they did. Best of all, I could show the teachers that my students went to the wiki and added or edited content 136 times in three days. The teachers were stunned and most started asking specific questions about how they could start a wiki.
  • give them specific examples of what other teachers are doing and how they did it. There is also a site that provides links to a ton of wikis created and maintained by teachers.
  • I tell them I am ready, willing and able to help them with anything and everything in their use of the technology, and I commit myself to really following through on that.
  • I make my own students ambassador/teachers for the new technology. For example, I was the first to get an Activboard in my school and quickly pushed for more. I taught them how to use it and stressed to them that they were the resident student experts. They taught other students. When they went to other classrooms they taught the teachers. The enthusiasm for the new technology followed them around where ever they went and the teachers started to feel it too.
  • Finally, and perhaps most importantly, I make a pet project out of one of the teachers. Usually there is at least one who shows a real desire to do things or participate, so I concentrate particularly on that person. Why? Because their success, if it occurs, will be contagious. There is nothing that will get other teachers moving on something than to have a teacher they work with, sometimes for years and sometimes just as skeptical as them, tell them about their success. The fact their students spread out through the school and tell everyone about it too doesn't hurt.

These are the things I have done. It is by no means an authoritative list nor is it necessarily a complete one but they are things that have worked for me. the last thing I would say is never, ever enter situations like this thinking you have a chance to convince everyone. Whether they are entrenched in their own way, scared of new things, or simply stubborn, there will always be a few that you can never bring over, and that's o.k. Treat them with empathy and respect too.

5 comments:

  1. I had to chuckle a bit at your blog. Just the other day I was in the copy room while two older women at my school were copying math figures, cutting the paper and taping it onto the "worksheet" she was creating. The teacher made the comment "all the people in my department do this on their laptop" to which the other responded "I do it your way too, it takes them twice as long on the laptop!". I laughed out loud and I think they were offended. They were both too scared to even try creating these things on their laptop so they have no clue how long it would really take. Whenever we learn a new skill it takes us time at first but eventually we have a good understanding of what we are doing and it could become second nature. I think it is important to give plenty of special training sessions and then do follow ups. Pairing teachers that aren't as skilled with those that are more proficient also helps. This way, they have someone they can go to in a time of need. My students have taught me more shortcuts on my mac than I have fingers and toes and they love when they get to be the "teacher".

    ReplyDelete
  2. I laughed at this quote in our teacher workroom posted by a teacher who is well known for resiting technology, "Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done." ~Andy Rooney

    James you give some great suggestions to those of us who often become frustrated or write off those who resist learning/teaching with new technology. Picking out one person that is eager to try sounds like something I would like to try. I always get the, "You should show me how to do that" or "I should take a class from you." I think I might be the problem...I need to make it a point to make time and follow through with their requests. I will most often only have time to quick fix their problem while I should be explaining/teaching them how to resolve issues.

    ReplyDelete
  3. Technological literacy- the ability to use technology to improve learning, productivity and performance-has become as basic to a person's skill to steer through society as traditional skills like reading, writing and arithmetic. Many employers require technology literacy from their employer. You cannot avoid technology even if you want to because, even jobs behind a fast food counter are entering the age of technology use. The way technology is going now, it will come a time when it will be required from educators before certification. We as educators need to appreciate every breakthrough brought to us by technology and embrace it by attending many training provided by our school district. This summer I will be attending two-technology training for staff development.

    ReplyDelete
  4. Please can you add my blog site to your blog site

    http://ese-teachingandlearning.blogspot.com

    ReplyDelete
  5. This was a very interesting post for me to see. I agree completely with what you are saying. It is a good question, how can we get somebody to use the technology and even moreover, how can we get somebody to use technology after they have had a not so favorable reaction with another technology. When we have a hard time motivating and convincing one to get up and ride the horse, what do we do when they fall off?


    These examples you gave were great! I enjoyed reading them because on one level I found them comical. I enjoy your writing style. But more than that I totally agreed. I am into technology and am very interested in the new technologies. However, I know there is a lot of resistance. Meeting this resistance positively and without fear makes it easier for me but some of the teachers do not have this mentality. Technology can be scary and these ideas can help ease the transition.

    ReplyDelete